We argue for a perspective that the machine-generated explanations should be situated to the audience. We propose a convenient framework to adapt the explanations to the audience, and identify computational methods to evaluate the effects.
Abstract
Natural language is among the most accessible tools for explaining decisions to humans, and large pretrained language models (PLMs) have demonstrated impressive abilities to generate coherent natural language explanations (NLE). The existing NLE research perspectives do not take the audience into account. An NLE can have high textual quality, but it might not accommodate audiences’ needs and preference. To address this limitation, we propose an alternative perspective, situated NLE, including a situated generation framework and a situated evaluation framework. On the generation side, we propose simple prompt engineering methods that adapt the NLEs to situations. In human studies, the annotators preferred the situated NLEs. On the evaluation side, we set up automated evaluation scores in lexical, semantic, and pragmatic categories. The scores can be used to select the most suitable prompts to generate NLEs. Situated NLE provides a perspective to conduct further research on automatic NLE generations.